AI & Workplace Transformation Intern

About the role

NCS, an AI tech services company and subsidiary of the Singtel Group, is looking for a highly motivated university intern to support its AI-driven workplace transformation. You will work closely with the Workplace Experience Lead to help teams eliminate manual work, adopt AI tools and build new ways of working. The role combines process improvement, change management and applied AI in a real enterprise setting, moving beyond research into testing, piloting and deploying real solutions.

Key responsibilities

• Work with Client Experience, SLT Executive Assistants and CSU Admin teams to understand their current workflows and identify manual, repetitive and time-consuming tasks suitable for automation or AI enablement, prioritising high-impact use cases.
• Research, test and compare AI tools for scheduling and task automation (e.g. Calendly, Motion, Taskade, Trevor AI, Koalendar) and data visualisation and reporting (e.g. Deckpilot, Flourish, Julius, Visme, Zing Data).
• Pilot selected tools with users, gather feedback and support the configuration, documentation and rollout of approved tools.
• Support teams in adopting new AI-enabled ways of working through basic training, demos and user guides, and encourage experimentation.
• Track productivity improvements and time saved, and document new workflows, playbooks and best practices.

Required profile

• Currently pursuing a Bachelor's degree in Computer Science, Information Systems, Analytics or a related discipline.
• Strong interest in AI, automation, digital transformation or the future of work.
• Good analytical skills, good communication skills and the ability to engage stakeholders.
• Organised, proactive and able to manage multiple tasks; immediately available.
• An added advantage: exposure to low-code tools, AI tools, productivity platforms or data visualisation tools, and experience in process improvement.