Assistant Admin Executive – Family Service Centre

About the role

The Family Service Centre in Bukit Panjang is seeking an Assistant Admin Executive to provide front‑line support, manage client enquiries, and ensure smooth centre operations. You will act as the first point of contact for visitors and callers while handling confidential information with professionalism.

Key responsibilities

• Deliver timely, client‑centric service via phone, walk‑ins and other channels.
• Tri­age enquiries, direct them to appropriate staff, and maintain accurate records.
• Perform data entry, filing, document preparation, and records management.
• Support centre administration including office maintenance, supplies, vendor coordination, and staff wellness activities.
• Process finance‑related transactions and procurement requests in line with policies.
• Assist with workplace safety drills, emergency response procedures, and front‑desk management.
• Provide logistical support for programmes and events (venue setup, refreshments, registration).
• Undertake ad‑hoc duties to support overall centre operations.

Required profile

• 'A' Levels or Diploma holder.
• Minimum 2 years experience in front‑desk, administrative or customer‑service roles.
• Strong interpersonal skills with a professional, empathetic approach.
• Excellent organisational ability and attention to detail.

Required skills

• Proficiency in Microsoft Office.
• Experience using database or case‑management systems.

What we offer

• Competitive monthly salary (SGD 2,800‑3,000).
• Full‑time, on‑site position in a supportive community‑focused environment.