Assistant Centre Manager (Digital Media) – 2-Year Contract

About the role

Inspire is looking for a hands-on Assistant Centre Manager for its centre at Orchard Towers (400 Orchard Road, near Orchard MRT). The role suits someone with a keen interest in the education sector who is an independent self-starter and wants to explore client relations, centre marketing and digital media. It is a 2-year contract with a flat hierarchy and offers many opportunities for personal growth.

Key responsibilities

• Digital media and content: plan, write and publish posts with a consistent brand voice, design visuals and produce short and long-form videos, and track performance on Instagram, Facebook and YouTube
• Create ad creatives, social media posts and website content; shoot and edit reels and longer videos for science experiments and advertising; update website content for SEO
• Academic content creation, digitalisation and management
• Client relations: provide admin service to clients and tutors, record attendance, issue receipts and payment advice, and handle warm leads through forms, social media and WhatsApp
• Tutor relations: assist tutors with technical issues and printing of notes
• B2B work with government agencies (SWDA and NEA) on regulatory compliance, manage client contracts and invoices, and provide after-sales service
• Internal processes: use customised school management software for enrolment, attendance and payments, do simple bookkeeping, follow and improve SOPs and PDPA, and keep the centre clean and organised
• Teaching duties may be ad hoc or permanent depending on need

Required profile

• Minimum diploma (Business or IT preferred but not required); polytechnic and university fresh graduates are welcome
• Friendly, passionate and energetic team player with a real interest in education
• Organised, good administrative skills, polite and patient customer service
• Good written and spoken English and Mandarin
• Preferred: experience in education, marketing, digital media or IT, and social media marketing (managing and scheduling posts)

Required skills

• Graphic design tools such as Canva and Photoshop
• Video shooting and editing with tools such as CapCut
• AI tools for content creation and creative iteration
• Website content editing and updating

What we offer

• Salary of $2,800-$3,000 per month plus CPF
• Working hours: 4 weekdays and 1 weekend, 9.00am-6.00pm
• Shortlisted candidates are invited to a short online and face-to-face interview