Assistant Director / Deputy Director, Industrial Research & Analysis

About the role

This role sits in NTUC's Industrial Research & Analysis Department and is a hands-on Assistant Director position. It turns data, research and ground sensing into clear, practical insights that help NTUC and its unions better support workers in Singapore.

Key responsibilities

• Work with data, reports, surveys, open-source information and stakeholder feedback to identify labour market patterns, risks and opportunities.
• Translate findings into concise recommendations, dashboards, reports and presentations that support policy, industrial relations and operational decisions.
• Partner with internal teams, unions and tripartite stakeholders to validate issues on the ground and develop practical responses.
• Lead hands-on research into labour, workplace and industrial relations issues, from scoping questions to analysing trends and drawing conclusions.
• Clean, organise and analyse datasets using tools such as Excel, PowerBI, R and/or Python, and maintain reliable data sources.
• Monitor labour market developments, industrial relations statistics, workforce sentiments and open-source information to spot emerging issues early.
• Develop reports, briefs, slides and dashboards that explain complex findings simply.
• Engage unions, internal departments and external stakeholders to gather inputs and turn insights into practical options for action.
• Improve research workflows, data collection processes and reporting templates.
• Support the review and operationalisation of labour legislation, guidelines, advisories and standards, including preparing analysis, surfacing ground issues, supporting Industrial Relations Officer training and briefing union leaders and branch officials.

Required profile

• At least 8-10 years of relevant experience in research, policy, data analysis, industrial relations, human resources, labour economics or a related field.
• Strong writing and presentation skills, able to turn complex information into clear reports, briefs and slides for different audiences.
• Good judgement, curiosity and attention to detail, with a strong interest in labour issues, current affairs and the future of work.
• Confident engaging stakeholders across unions, internal teams and external organisations.
• Self-motivated, practical and comfortable operating in ambiguity, with the ability to prioritise and deliver usable outputs.

Required skills

• Comfortable working hands-on with data: cleaning datasets, building simple models or dashboards, analysing trends.
• Experience with data visualisation or analytics tools is an advantage.
• Comfortable using digital tools, AI-enabled tools and data platforms.