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Assistant Director / Lead Analyst - Data & Analytics

Civil Service College · Singapour

New
Senior 🇬🇧 English
Tableau AWS Psychometrics Structural equation modelling Predictive analytics Text analytics Machine learning Natural language processing

Job description

About the role

The College is looking for an experienced Analyst to shape its use of data and analytics in support of strategic decision-making, organisational performance and learning excellence. Reporting to the Chief Data Officer, the role is both a technical leader and a strategic advisor who partners with senior stakeholders to turn complex business questions into actionable insights, data products and evidence-based recommendations. It combines leadership, hands-on analytics, stakeholder engagement and data product development.

Key responsibilities

  • Advise senior leaders and stakeholders on key lines of inquiry and lead agency-wide analytics projects, from problem framing and data sourcing to modelling and deployment.
  • Guide the design of metrics, KPIs and measurement frameworks that support evidence-based decision-making.
  • Translate analytical findings into clear narratives and actionable options for technical and non-technical audiences.
  • Build scalable data products such as R Shiny applications and Tableau dashboards.
  • Lead quantitative and qualitative analyses including psychometrics, structural equation modelling, predictive analytics and text analytics.
  • Explore and adopt AI-enabled approaches such as automation, LLMs and natural language interfaces.
  • Lead, coach and develop an analytics team and build in-house data and analytics capabilities.

Required profile

  • Degree in Statistics, Data Science or a related discipline; a Master's degree is additional.
  • At least 10 years of experience in analytics, business intelligence, research or data science, including at least 3 years supervising and managing teams.
  • Experience working with senior stakeholders and leading projects from framing to implementation.
  • Additional: experience in learning analytics, programme evaluation, demand forecasting, market intelligence, and in synthesising AI, machine learning and NLP in business contexts.
  • Experience developing enterprise data products in line with Government's IM and leading complex, ambiguous project teams.

Required skills

  • Strong analytical methods, research design (experimental, quasi, mixed-methods), item design and causal analysis including psychometrics.
  • Data visualisation and storytelling.
  • Familiarity with R, Tableau and the AWS ecosystem, and with GenAI tools such as Perplexity and ClaudeCode.

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Published 2 hours ago

Expires 1 month from now

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Civil Service College

Singapour