Assistant Hospitality Manager

About the role

Jigger & Pony Group, a hospitality company that owns and operates restaurants and bars in Singapore, is expanding its team and is looking for a passionate candidate with strong leadership qualities and experience to join as Assistant Hospitality Manager. The role covers the day-to-day front-of-house operations of the outlet, working closely with the Operations Manager and the Chef.

Key responsibilities

• Deliver convivial hospitality and ensure internal quality standards and procedures are followed by team members.
• Work with the team to drive continuous improvements and achieve operational excellence.
• Train, support and develop team members to deliver service excellence.
• Engage with customers to drive repeat business to the outlet.
• Communicate and manage customer feedback.
• Perform other related duties as part of a close-knit hospitality team.

Required profile

• Minimum 3 years of F&B casual dining experience, including at least 1 year in management.
• Hospitality-oriented, with a proven track record of success in implementing F&B service SOPs.
• Good English and proficiency in the service language.
• Team player with a friendly personality, positive attitude and leadership philosophy.
• Alignment with the Group's purpose and core values.