Assistant HR Manager, HR Operations

About the role

This position supports the organisation by partnering with business leaders and employees to deliver employee lifecycle services and implement Southeast Asia region HR programmes. It combines strategic HR partnership, employee engagement, talent management and day-to-day HR operations to improve workforce performance and employee experience.

Key responsibilities

• Recruitment and onboarding: manage end-to-end recruitment and onboarding for assigned business units, monitor probation reviews and confirmations, and collaborate with hiring managers on timely hiring
• Analyse exit interview feedback and attrition trends, and support organisational development and change management
• Partner with department heads and line managers on business objectives and manpower needs, and give proactive HR advice on employee lifecycle matters
• Resolve employee concerns and conflicts, and ensure fair and consistent application of company policies
• Oversee daily HR operations, prepare presentation decks, announcements and engagement materials, and act as HR liaison for workplace issues
• Support the company recreational committee in planning staff activities and events
• Monitor regional performance management and promotion cycles, and support disciplinary cases and improvement plans
• Maintain accurate employee records, help develop HR policies and SOPs, and ensure compliance with country laws and regulations
• Support the HR Regional Manager in collaborating with SEA Regional HR on strategies and projects

Required profile

• Bachelor's degree in human resources management
• 8-10 years' experience as an HR generalist, plus 1-2 years in a team leader or supervisor role
• Proficiency in Singapore Labor Law, including the Employment Act
• Excellent written and spoken English, able to communicate with all levels of employees
• Strong analytical, critical thinking and problem-solving skills
• Ability to work across cultures and regional teams, with integrity and confidentiality
• Able to work independently and proactively in a fast-paced environment