Assistant Manager – Academic Services

About the role

The Assistant Manager, Academic Services supports NTUpreneur’s undergraduate, postgraduate and executive programmes by overseeing student administration, procurement, and teaching facilities. Reporting to the Manager of Academic Services, the role ensures smooth daily operations and compliance with university standards.

Key responsibilities

• Plan and coordinate academic and functional services to maintain an effective learning environment.
• Manage student assistants, work‑study scheme registrations, and related scheduling.
• Maintain office and pantry supplies, including stationery and photocopier consumables.
• Administer meetings, events, and co‑curricular activities for NTUpreneur.
• Drive continuous improvement initiatives for operational processes.
• Oversee facilities and equipment maintenance contracts, monitor vendor performance, and address service gaps.
• Handle fault reports, coordinate repairs, and perform basic troubleshooting of teaching equipment.
• Manage room‑booking systems and ensure cleanliness, safety, and readiness of classrooms and meeting spaces.
• Conduct space planning and logistical arrangements for classes, workshops, and events.

Required profile

• Experience in academic or administrative support within a higher‑education setting.
• Strong organisational and coordination abilities.
• Ability to manage vendor relationships and procurement processes.
• Attention to detail and commitment to service quality.

Required skills