Assistant Manager / Senior Executive, Alumni Engagement

About the role

Nanyang Technological University, Singapore (NTU), College of Computing and Data Science (CCDS), is hiring an Assistant Manager / Senior Executive for Alumni Engagement. The incumbent supports the Alumni Engagement Team by strengthening the relationship between CCDS and its alumni, supporting initiatives that use alumni strengths to benefit the student body, and ensuring alumni events run successfully.

Key responsibilities

• Alumni engagement activities: oversee and support events with the CCDS Alumni Association, facilitate meetings with alumni stakeholders, plan and support student and alumni activities, manage news write-ups and social media, act as a point of contact for alumni, and handle enquiries.
• Alumni strategies: design and implement engagement strategies aligned with the College's interests, regularly assess alumni interests and motivations, set metrics for event success, and report and propose improvements to Alumni Leads.
• Continuous improvement: conduct After Action Reviews on all alumni events, establish and improve standard operating procedures for events, budgeting and work responsibilities between the Alumni Association and the College, maintain the Alumni SharePoint, and monitor the departmental budget and fund utilisation.
• Departmental support: help with departmental tasks and events, coordinate logistics, and assist the Deanery, faculty, students and alumni.

Required profile

• Bachelor's degree with at least 5 years of work experience in stakeholder management and partnership development.
• Experience in stakeholder engagement and industry partnership management highly valued; working knowledge of event management and experience with large-scale events is an advantage.
• Able to work independently and in a team, with strong communication, interpersonal and customer service skills.
• Willing to work weekends when required to support student and alumni events.

Required skills

• Proficiency in Microsoft Office applications and database management systems.
• Comfortable learning and working with new data and event management platforms.