Assistant Operations Manager - Property Management

About the role

JLL is hiring an Assistant Operations Manager in Singapore, responsible for the performance of a property, the management of its staff and the achievement of property outcomes. The role leads a team covering transactional finance, OH&S, EEO, operations, HR, negotiation and contracting, and delivers an exceptional service to the client.

Key responsibilities

• Develop and implement asset strategies and plans, and achieve client asset plan expenditure savings targets.
• Manage daily operations, engineering, compliance, budget preparation and forecasting, and finance administration, billing and collection.
• Implement and supervise a planned preventive maintenance programme, manage repairs and maintenance, and procure maintenance services with spare parts inventory.
• Work with the Senior/FSM to maintain fire safety systems, set up Emergency Response Teams and ensure contractors complete works on time.
• Manage tenant fit-outs to comply with the Fit-Out Guide, Green Lease and regulations, and develop tenant satisfaction and retention strategies.
• Prepare asset plans, budgets and monthly reports, and liaise with legal, town planners, surveyors, project managers, tax and accounting advisers.
• Train staff and contractors, develop a succession plan and ensure the Managing Agent Agreement is followed.

Required profile

• Proven experience in property or asset management, ideally managing commercial office.
• Intimate knowledge of the office sector and ideally some exposure to retail property.
• Track record of successful supplier contract negotiations.
• Experience preparing detailed asset plans, complex budgets and comprehensive reports.
• Tertiary qualification in a property-related discipline is preferable.

Required skills

• People-driven, proactive and achievement-oriented leadership.
• Outstanding interpersonal and negotiation skills.
• Follows asset management policies and procedures.