Assistant Restaurant Manager - 1887 by André

About the role

Raffles Hotel Singapore's 1887 by André is a heritage gastronomy restaurant led by chef André Chiang, offering a 42-seat intimate dining experience. The Assistant Restaurant Manager assists the Restaurant Manager in supervising the outlet's operations and service standards, meeting and exceeding guest expectations, and helping build a Food & Beverage destination within the hotel.

Key responsibilities

• Supervise daily operations, ensure adequate manning and that duties meet hotel standards, and act in the manager's absence
• Train and develop team members, run on-the-job training, guide new hires and record monthly training hours
• Manage performance, conduct appraisals, coach staff and enforce discipline
• Provide a leading, consistent guest experience, handle complaints and promote sales through direct guest contact
• Review costs, expenses and labour with the manager, submit monthly sales analysis with an improvement plan and use revenue management tools
• Recruit, induct and train staff, check opening and closing duties and attend departmental meetings
• Ensure compliance with NEA rules, fire and safety training, and the "We Are All Butlers" philosophy

Required profile

• Degree or diploma in Food & Beverage / Hospitality Management
• At least 5 years of experience in a hotel, restaurant, bar environment and gueridon service
• Detailed knowledge of fine dining cuisine and culinary trends
• Team player with good communication, presentation and influencing skills
• Able to work independently, adapt to change and thrive in a culturally diverse environment

Required skills

• Strong working knowledge of Microsoft Office
• Attention to detail and quality

What we offer

• 5-day work week
• Duty meals
• Colleagues' discount and/or preferential room rates at worldwide Accor Hotels
• Flexible benefit covering dental, optical, vacation expenses and children's education
• Medical and wellness benefit with comprehensive insurance coverage
• Career development and learning opportunities