Assistant / Sales Manager (Leisure Travel or Corporate Room Sales)

About the role

Far East Organization is recruiting an Assistant / Sales Manager for its leisure travel and corporate room sales business, covering the Amoy Hotel, The Clan Hotel, Oasia Hotel Downtown and Oasia Hotel Novena. The role represents the hotels professionally and drives new business while maintaining relationships with existing clients.

Key responsibilities

• Represent the hotel professionally, upholding grooming standards and presenting products and services effectively.
• Carry out day-to-day sales activities including telemarketing, sales calls, hotel visits, entertainment and virtual presentations.
• Generate new sales leads and prospects and establish new accounts to grow the client base.
• Foster and maintain relationships with existing clients through sales calls and regular site inspections to keep them loyal.
• Manage leads and enquiries and provide suitable solutions promptly.
• Use company systems and sales tools such as the property management system, CRM and booker loyalty programmes where applicable.
• Keep superiors and the team informed of activities and market information, review the account portfolio regularly and present analysis and action plans to management.
• Follow up on clients with outstanding or overdue payments and comply with statutory regulations and internal guidelines and SOPs.

Required profile

• Diploma or degree in Sales and Marketing; candidates with relevant experience are welcome to apply.
• Able to work well under pressure in a fast-paced environment.

Required skills

• Excellent communication, interpersonal, networking and organisational skills.
• Strong negotiation and presentation skills.