Assistant Vice President, Operations Solutions Business Analyst

About the role

Mitsubishi UFJ Financial Group (MUFG) is looking for a highly motivated Business Analyst to join its Information Technology Department under the Asian Systems Office, within the Reporting Technology Development team. The role supports Pega platform enhancements across corporate and institutional banking operational journeys, acting as a bridge between business, operations and technology teams. It involves translating operational needs into system requirements, taking part in prototyping and proof-of-concepts, and helping deliver high-quality, timely system development.

Key responsibilities

• Elicit, analyse and document functional and technical requirements for Pega enhancements
• Turn business operational needs into system requirements, user stories and integration specifications
• Conduct prototyping based on user requirements and strategic solution
• Partner with architecture, integration and delivery teams so requirements are technically feasible and aligned to enterprise standards
• Support impact analysis for change requests, enhancements and regulatory updates
• Validate solution design against banking operational policies, controls and processes
• Support UAT by defining test scenarios, reviewing test cases and resolving functional defects
• Act as functional subject matter expert during build, SIT, UAT and hypercare phases

Required profile

• Minimum 5 years' experience as a Business Analyst (technical) in corporate or institutional banking operations, not retail
• Proven experience managing integrations across banking and operational systems such as CRM/prospecting platforms, KYC and screening solutions, document management systems and core banking applications
• Experience defining interface requirements, mapping data flows and overseeing end-to-end system interactions
• Experience in corporate/institutional banking operations and multi-country or regional implementations
• Prior experience in Asian banking environments (e.g. Singapore, Hong Kong, Japan)

Required skills

• Strong requirements documentation: business requirements, functional specifications, user stories and acceptance criteria
• Understanding of Pega implementations and customer operational platform migrations or upgrades
• Knowledge of upstream and downstream systems: CRM, KYC utilities, document management and core banking systems
• Ability to explain technical solutions in business language and vice versa
• Experience in large financial institutions with formal governance and controls