Associate, Site Reliability Engineer (Platform Support, SRE and Governance)

About the role

DBS is hiring an Associate Site Reliability Engineer within its Group Technology team, based at the DBS Asia Hub. The role covers platform support, SRE and governance, with a focus on the Kubernetes and OpenShift environment. It is a regular, full-time position.

Key responsibilities

• Administer the full Kubernetes platform lifecycle to keep it secure, reliable and highly available.
• Support the infrastructure of OpenShift and help resolve infrastructure issues for tenant applications.
• Automate platform operations and manage monitoring and alerts for OpenShift environments.
• Manage capacity for Kubernetes environments and perform server hardening, configuration, patching, upgrades and maintenance.
• Troubleshoot IIS, SSL certificates, OpenSSH, Tectia and IBM CD file transfer, and monitor CPU, memory, disk, services and system availability.
• Handle Linux services, packages, file permissions, SSH, cron jobs and system logs, and troubleshoot OS, application, network and performance issues.
• Respond to incidents, alerts, service requests and production changes, and carry out vulnerability remediation and OS hardening.
• Maintain operational documentation, SOPs, knowledge articles and support runbooks.
• Deliver 24x7 operational support, take part in incident management, root cause analysis and post-incident reviews, and be scheduled on-call.

Required profile

• 3 years of work experience and a bachelor's degree in computer science or a related field.
• Ability to communicate technical and business issues clearly to internal and external audiences.
• Demonstrated initiative and ownership of consistent delivery success.
• Preferred: at least 1 year of hands-on production experience with Docker, OpenShift, Kubernetes, Linux and Windows servers, and experience supporting OCP, Red Hat Linux, Windows Server and infrastructure platforms.

Required skills

• Hands-on experience with Docker, Kubernetes, OpenShift, Linux and Windows servers.
• Linux administration (patching, SELinux, user management).
• Windows server administration.
• Preferred: Chef, Ansible, Terraform, HP and Dell hardware knowledge, and Kubernetes cluster hardening with monitoring and auditing dashboards.