Associate, Specialist, Treasures Segment Development (Offshore)

About the role

The Segment Development Manager (SDM) supports the growth of the DBS Treasures franchise by proactively engaging and up-segmenting qualified clients within the DBS retail customer base. The role focuses on structured outreach and meaningful conversations to introduce the DBS Treasures value proposition and the Treasures International (TRI) platform. It works closely with internal stakeholders across Singapore and other DBS markets to identify cross-border banking opportunities, facilitate Treasures onboarding where appropriate and enable referrals across DBS international markets, supporting the Global Indian and cross-corridor banking strategy.

Key responsibilities

• Engage identified DBS retail clients through structured outreach to introduce the DBS Treasures value proposition and understand their needs.
• Assess client suitability for Treasures up-segmentation and support onboarding in line with internal policies.
• Promote the Treasures International (TRI) proposition to clients with international banking needs.
• Identify opportunities for banking relationships across DBS markets and facilitate cross-corridor referrals in line with TRI processes.
• Take part in client engagement campaigns, outreach programmes and marketing initiatives, including events and ecosystem partnerships.
• Collaborate with Relationship Managers and internal teams to deliver a consistent client experience.
• Ensure timely onboarding of referrals and maintain high service standards aligned with the Treasures brand.
• Ensure compliance with regulatory requirements and DBS policies, including KYC, client due diligence and documentation checks.

Required profile

• Degree in Business, Finance, Economics or a related discipline.
• 3-5 years of experience in client engagement, relationship management, affluent banking or related roles.
• Exposure to cross-border client segments or international banking environments is advantageous; understanding of the Singapore affluent client landscape is beneficial.
• Strong client engagement and relationship-building skills, and confidence in structured banking conversations.
• Ability to identify client needs and connect them with relevant DBS solutions.
• Self-motivated, proactive, and comfortable in a performance-driven environment.