Associate/Senior Associate, Specialist - Digital Transformation, GFM

About the role

DBS is hiring an Associate, Senior Associate or Specialist in Digital Transformation for its Global Financial Markets (GFM) business. The role supports the operational resilience and reliability roadmap through analysis, documentation and execution support, and works with Operations, Technology and Business teams to strengthen controls and reduce manual risk. It is based in DBS Asia Central, on a regular schedule, full time.

Key responsibilities

• Support delivery of the GFM operational resilience and reliability roadmap through structured analysis, documentation and execution support.
• Assist in front-to-back process standardization and operational improvement initiatives to strengthen controls and reduce manual risk.
• Support development and maintenance of process, architecture and control artefacts in line with COO and operational risk standards.
• Work with Operations, Technology and Business teams on target operating models and remediation actions.
• Conduct process mapping, fact-finding and analysis to identify control gaps, inefficiencies and operational vulnerabilities.
• Prepare and maintain documentation such as process flows, risk and control assessments and issue remediation tracking.
• Coordinate and communicate across stakeholders on operational issues, risks, dependencies and delivery progress.
• Collect and analyse data to support operational performance, incident trends and continuous improvement.
• Execute testing, validation and assurance activities to confirm adherence to processes, standards and control frameworks.

Required profile

• 4-6 years of experience in operations, operational risk, business analysis or process improvement roles within banking or financial services.
• Foundational understanding of Global Financial Markets operations, workflows and systems.
• Demonstrated experience using Generative AI, including LLMs and agent-based solutions, to improve business processes, efficiency or decision-making in an enterprise or regulated environment.
• Experience documenting operational processes, controls and requirements.
• Exposure to control remediation, audit responses or operational transformation initiatives.
• Bachelor's degree in Business, Finance, Technology, Engineering or a related discipline.

Required skills

• Strong analytical skills with attention to detail and ability to structure operational information.
• Effective communication skills and ability to work across Operations, Technology and Business teams.
• Ability to manage multiple execution-focused tasks in a dynamic environment.