Asst Manager / Senior Internal Auditor - Whistleblowing & Fraud Investigation

About the role

Singapore Airlines' Internal Audit Division is looking for an Assistant Manager or Senior Internal Auditor to manage and strengthen its whistleblowing operation and investigations across the SIA Group and SIAEC Group. The role covers the intake, assessment and investigation of whistleblowing reports, ending with an investigation report that gives management and the Audit Committees their key outcomes and insights.

Key responsibilities

• Support the end-to-end whistleblowing process, including case intake, triage, routing, tracking and closure.
• Lead and/or support investigations into whistleblowing and fraud reports, covering planning, interviews, evidence gathering, documentation and remediation follow-up.
• Prepare clear, concise investigation reports with findings and recommendations.
• Manage the outsourced whistleblowing channel vendor, including platform operations, service quality and periodic reviews.
• Oversee referrals of certain whistleblowing reports to business units under the Group Whistleblowing Policy.
• Review the Group Whistleblowing Policy and Internal Investigation Policy periodically.
• Develop, maintain and oversee whistleblowing and fraud awareness e-learning content, and track completion across the Group.
• Occasionally deliver educational talks or sharing sessions at townhalls, conferences or internal training events.
• Work with internal auditors and business units on ad hoc fraud risk assessments, data analytics and control advisory.
• Use data analytics and, where appropriate, AI-assisted tools to spot patterns, anomalies and emerging fraud risks.
• Act as secretariat to the SIA Group Loss Committee, coordinating meetings and preparing consolidated materials.

Required profile

• University degree of any discipline.
• Preferred but not mandatory: Certified Fraud Examiner (CFE) or equivalent, to be obtained within 2 years of joining.
• Advantageous: experience in investigation, risk management, internal audit, legal, data analytics or process improvement.
• Excellent written and verbal communication, with strong stakeholder management; analytical, detail-oriented, resourceful and able to work independently.

Required skills

• Proficiency with tools such as Tableau is an added advantage.
• Experience with AI-assisted tools for analysis and report drafting is an added advantage.