Business Manager, Singapore - Country Management

About the role

The Business Manager, Singapore is responsible for the robust operation of the business within the location, covering all operational processes and infrastructure needed to support it. The role works closely with the Singapore Chief Operating Officer (SG COO) and covers operational, reporting and administrative/support responsibilities.

Key responsibilities

• Drive the company's marketing campaign and branding initiatives to strengthen its profile, market awareness and industry position, and to attract and retain talent.
• Assist the SG COO in planning, organising and controlling day-to-day activities of the local office, and in budget planning and tracking across the fiscal cycle.
• Manage local legal, regulatory compliance and reporting, such as outsourcing assessments and tax-related reporting, and work with global support functions so their policies and procedures are applied in Singapore.
• Identify and address control and risk issues, including those raised by internal and external audit, and implement broader operational initiatives locally as directed by the SG COO, SG Country Head or global management.
• Keep the SG COO and the Business and Support Heads informed of key local issues, and assist in governance meetings (location monthly, board quarterly) and other reporting requirements.
• Support incident management, audit point management, business resiliency, BCP testing and crisis management team coordination with the relevant stakeholders.
• Provide general support to Corporate Communication, Finance, Legal, Compliance Audit, Technology, Operations, Human Resources and Admin, including contract management and annual review of outsourced services, and monitoring of travel and expense spend and exceptions.

Required profile

• Bachelor's degree or above in Business Administration or a related discipline.
• At least 10 to 12 years of working experience, including relevant experience in the financial services industry.
• Knowledge and experience in marketing and branding management.
• Excellent interpersonal and communication skills, leadership skills including goal setting and giving feedback, and a disciplined approach to compliance and policy enforcement.
• Problem-solving and analytical ability, multi-tasking and time-management skills, and an action-oriented, achievement-focused approach.

Required skills

• Excellent Microsoft Office skills (PowerPoint, Excel, Word).