Channel Registration & Maintenance Specialist (Pre-Processing)

About the role

The Channel Registration & Maintenance (Pre-Processing) Specialist works within Group Operations, which manages most of the bank's operational processes and its banking delivery channels. The role ensures the smooth onboarding of new users by pre-processing applications, verifying information and ensuring compliance with internal bank policies and regulatory requirements. It is based at the DBS Asia Hub and is a regular, full-time position.

Key responsibilities

• Review and verify application forms and supporting documentation for completeness and accuracy.
• Perform signature verification against authorized mandates.
• Validate data entered on forms and ensure consistency across documents.
• Conduct screening checks as required by policy and regulation.
• Update internal systems with document status and relevant information.
• Respond to inquiries and follow up on pending items in a timely and accurate manner.
• Maintain and update application tracking spreadsheets.
• Participate in process improvement initiatives and undertake other duties as assigned.

Required profile

• Diploma or degree holder, ideally with relevant KYC experience in banking operations.
• Prior experience in pre-processing, signature verification or compliance checks is highly desirable.
• Excellent communication and interpersonal skills, strong attention to detail and accuracy.
• Ability to work independently and as part of a team.

Required skills

• Proficiency in Microsoft Office Suite (Word, Excel, Access).
• Competent understanding of internet security best practices.

What we offer

• A competitive salary and benefits package.
• A dynamic environment that supports development and recognises achievements.