Client Account Service Executive

About the role

Fuku is looking for a responsible, people-oriented team member to join its growing team in Singapore. The role suits candidates who enjoy meeting people and building relationships. Prior experience is welcome but not required, and fresh candidates who are motivated to learn and take ownership of their work are also invited to apply.

Key responsibilities

• Create and publish job postings across social media and other recruitment channels.
• Source and engage potential candidates, members and clients through phone calls, networking, referrals, job fairs and other channels.
• Guide new members through registration, job requirements, payments, benefits and the onboarding process.
• Understand clients' staffing needs, work schedules and requirements.
• Match candidates with suitable opportunities using the automated matching system.
• Conduct interviews and assess candidates on job responsibilities, grooming standards, salary, benefits and suitability.
• Build and maintain relationships with existing and prospective clients, and follow up with candidates and clients to ensure a smooth recruitment and placement process.
• Work responsibly toward individual and team targets.

Required profile

• A responsible, reliable and service-oriented attitude.
• Willingness to learn and work in a fast-paced environment.
• Target-oriented and motivated to achieve results.
• Comfortable working onsite and travelling to clients' offices when required.
• Comfortable staying contactable by phone outside regular working hours when needed.
• Willing to work on weekends when scheduled; staff receive two rest days each week, arranged according to operational needs.
• No specific educational qualification is required; applicants with or without prior experience are welcome, with training and support provided.
• Experience in manpower outsourcing, customer service, F&B or hospitality is an advantage but not essential.

What we offer

• Structured training and support for new team members.
• Incentives linked to performance and results.
• Opportunities to develop skills in client management and business development.
• A people-focused role with opportunities to build a strong professional network.