Client Consultant / Senior Client Consultant (Banking & Financial Services)

About the role

A leading global payments technology company is hiring Client Consultants and Senior Client Consultants for its consulting and analytics team, which works with banking and financial services clients. The team solves strategic problems using expertise in consulting, data analytics, technology, payments and economics, serving issuers, acquirers, merchants, fintechs, payment enablers and governments. Candidates work across several client engagements at once, partnering with client stakeholders and internal teams to turn complex problems into actionable solutions.

Key responsibilities

• Work with client stakeholders and internal teams to understand business challenges, priorities and desired outcomes.
• Turn ambiguous problems into workstreams, hypotheses, analyses and recommendations.
• Run quantitative and qualitative analysis and synthesize findings to improve client performance, portfolio growth and customer engagement.
• Build consulting frameworks, business cases, operating models, customer propositions, product strategies, roadmaps and recommendations.
• Create presentations, storylines and executive-ready materials.
• Facilitate or support client interviews, workshops, working sessions and governance discussions.
• Manage workstreams and priorities across one or more engagements, keeping quality, timelines and stakeholder alignment.
• Collaborate across sales, marketing, risk, product, data and innovation, and across local, regional and global teams.
• Contribute to proposals, opportunity identification and client relationship development; coach and support juniors where relevant.

Required profile

• 3 to 10 years of relevant experience, preferably in management consulting, financial services consulting, banking, payments or a related field.
• Bachelor's degree in Business, Finance, Economics, Engineering or a related discipline; an MBA or postgraduate qualification is advantageous for the Senior Consultant role.
• Demonstrated consulting toolkit: structured problem-solving, analytical thinking, synthesis, stakeholder management and clear communication.
• Experience contributing to or leading client-facing projects; for Senior Consultant, engagement leadership, executive stakeholder management and team development experience.
• Understanding of financial services and banking; experience in cards, payments, loyalty, customer propositions, portfolio management or digital financial services is advantageous.

Required skills

• Proficiency in PowerPoint and Excel.
• Familiarity with data analysis and visualization tools is an advantage.
• Strong written and verbal communication, including presenting to senior management.
• Project and priority management in a matrixed, multi-workstream environment.