Client Relationship Manager - Façade & Building Maintenance

About the role

Diamond Glass Enterprise, a glass and glazing solutions company serving residential, commercial and industrial projects, is looking for a proactive, relationship-driven Client Relationship Manager. You will build and maintain strong client relationships, identify new business opportunities and promote the company's façade maintenance and building maintenance services.

Key responsibilities

• Build and maintain strong, long-term relationships with existing and prospective clients.
• Identify and develop new business opportunities in the façade and building maintenance industry.
• Understand clients' needs and recommend suitable maintenance solutions and services.
• Act as the main point of contact for client enquiries, feedback and service-related matters.
• Follow up on quotations, proposals and ongoing projects to secure business.
• Coordinate with internal operations and project teams to ensure smooth service delivery and client satisfaction.
• Conduct client visits, presentations and business meetings.
• Monitor client accounts and identify opportunities for repeat business and service expansion.

Required profile

• Diploma or degree in Business, Marketing, Sales or a related field.
• Minimum 2 years of experience in client relationship management, sales or business development.
• Experience in construction, building maintenance or facilities management is an advantage.
• Strong communication, negotiation and interpersonal skills; able to engage confidently with clients at all levels.
• Self-motivated, proactive and results-oriented.

What we offer

• Growth with an established façade and building maintenance company.
• Exposure to diverse projects and corporate clients.
• Career development opportunities.
• Remuneration package with performance incentives.