Clinic Manager - Hair & Skin Aesthetics

About the role

Anradus is recruiting a Clinic Manager for a hair and skin aesthetic clinic in the Central area. The position is permanent, with Monday to Friday hours of 10:00am to 8:00pm and Saturday 10:00am to 5:00pm. The package is basic salary plus incentive and performance bonus.

Key responsibilities

• Manage daily clinic operations, staff coordination and financial performance.
• Work with doctors and management to achieve clinic revenue and sales targets.
• Explain recommended hair and skin aesthetic treatments based on doctors' assessments and clients' concerns.
• Recommend suitable treatments and packages through ethical upselling and cross-selling.
• Follow up with prospective and existing clients to encourage bookings and repeat visits.
• Provide personalised support throughout the client journey to ensure service quality and satisfaction.
• Maintain accurate consultation, client and treatment records while protecting confidentiality.
• Ensure compliance with clinic procedures, consultation protocols and applicable MOH guidelines.
• Monitor industry trends and competitors, and identify ways to improve clinic workflows and services.
• Perform other duties as assigned.

Required profile

• At least 2 years of relevant experience.
• Knowledge of clinic operations, staff coordination and financial management.
• Familiarity with hair and skin aesthetic treatments and relevant medical terminology.
• Strong communication, listening and relationship management skills.
• Customer-focused with a professional approach to consultations and sales.
• Able to identify operational issues and implement practical improvements.
• Adaptable and comfortable working in a fast-paced environment.

Applications are submitted through the Apply button or by emailing the recruiter's office with the job reference in the subject line; applications are reviewed and the process usually concludes within 3 working days.