Community Programs & Insights Manager

About the role

The Community Programs & Insights Manager will own the global Fellow Program, run online communities, gather user insights, and create compelling content that showcases member achievements and product value.

Key responsibilities

• Own and run the global Fellow Program from design to evaluation.
• Operate global online communities, defining structure, rules, moderation and support processes.
• Gather and synthesize user feedback, bug reports and use cases, and coordinate with product teams.
• Enable community members through office hours, demos, workshops and reusable examples.
• Plan, edit and publish content for community social channels, highlighting member stories and product value.

Required profile

• Passion for community building and long‑term member trust.
• 3+ years of experience in community operations, ambassador or similar programs.
• Proven ability to own a program through its full lifecycle and iterate based on outcomes.
• Strong cross‑functional communication skills to align priorities and drive results.
• Professional written communication in both Chinese and English.

Required skills

• Discord community management.
• Proficiency with AI tools for automation and analysis.
• Hands‑on experience with the Manus AI platform.

What we offer

• Opportunity to work at the frontier of AI agents and turn breakthroughs into real‑world impact.
• Equity and shared success through a company share incentive plan.
• Unlimited Manus tokens for experimentation and productivity.