Customer Engineer – Field Service

About the role

As a Customer Engineer (Field Service Engineer) at Applied Materials, you will act as the primary liaison with customers, installing, maintaining and upgrading semiconductor and display equipment. You will use digital analytics and basic diagnostics to resolve technical issues while collaborating with senior engineers and customers.

Key responsibilities

• Install, maintain and upgrade customer equipment.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.
• Train and mentor junior field service engineers.

Required profile

• Bachelor’s degree, military technical training, field service experience or trade certification.
• 4‑7 years of experience in the semiconductor or equipment support industry.
• Valid driver’s license and ability to obtain a passport for travel.
• Willingness to travel up to 20% of the time and meet on‑site safety and environmental requirements.

Required skills

• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum and thermodynamics.
• Proficiency with hand tools and digital multimeters.
• Basic knowledge of Microsoft Excel, Word and PowerPoint.