Customer Engineer

About the role

As a Customer Engineer at Applied Materials, you will act as the primary liaison with customers, installing, maintaining, and upgrading advanced semiconductor and display equipment. You will use digital analytics and diagnostic techniques to troubleshoot and ensure optimal system performance.

Key responsibilities

• Perform Tier I service activities independently and Tier II with assistance.
• Execute preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Communicate with customers and internal engineers to resolve fab issues and participate in escalation calls.
• Verify operational quality of equipment and follow all checklists, procedures, and IP guidelines.

Required profile

• Physically able to walk, stand, bend, lift up to 35 lbs, and work in clean‑room environments using PPE.
• Ability to read circuit diagrams and understand fundamental engineering theories.
• Demonstrated problem‑solving skills for recurring technical issues and day‑to‑day problems.

Required skills

• Digital analytics for equipment troubleshooting.
• Diagnostic techniques for electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Basic knowledge of circuit diagrams and system schematics.

What we offer

• Supportive work culture with learning and development opportunities.
• Benefits focused on health, wellbeing, and personal growth.