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Customer Service Assistant

Edvox Music School · Singapour

🇬🇧 English
MS Office Excel

Job description

About the role

We are looking for a Customer Service Assistant to join our team in the Orchard/Choa Chu Kang area. The role involves handling customer enquiries, supporting enrolment for music courses, and assisting with sales and administrative tasks in a retail environment.

Key responsibilities

  • Respond to customer service‑related queries and requests promptly.
  • Recommend music courses, process enrolments and collect fees.
  • Perform general administrative duties, including data entry and filing.
  • Sell books and musical instruments, manage inventory and stock levels.
  • Compile statistical reports on payment backlogs, sales revenue, and student intake or drop‑out figures.

Required profile

  • Minimum GCE ‘O’ Level qualification.
  • Customer‑oriented attitude with strong interpersonal and communication skills.
  • Availability to work 2–3 days per week, 5 to 9.5 hours per day, including nights and weekends.

Required skills

  • Proficiency in Microsoft Office, especially Excel.

What we offer

  • Part‑time, on‑site role in a vibrant retail setting.
  • Opportunity to develop customer service and sales experience.

Questions fréquentes

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Published 2 months ago

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Edvox Music School

Singapour