This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Assistant
Edvox Music School · Singapour
Job description
About the role
We are looking for a Customer Service Assistant to join our team in the Orchard/Choa Chu Kang area. The role involves handling customer enquiries, supporting enrolment for music courses, and assisting with sales and administrative tasks in a retail environment.
Key responsibilities
- Respond to customer service‑related queries and requests promptly.
- Recommend music courses, process enrolments and collect fees.
- Perform general administrative duties, including data entry and filing.
- Sell books and musical instruments, manage inventory and stock levels.
- Compile statistical reports on payment backlogs, sales revenue, and student intake or drop‑out figures.
Required profile
- Minimum GCE ‘O’ Level qualification.
- Customer‑oriented attitude with strong interpersonal and communication skills.
- Availability to work 2–3 days per week, 5 to 9.5 hours per day, including nights and weekends.
Required skills
- Proficiency in Microsoft Office, especially Excel.
What we offer
- Part‑time, on‑site role in a vibrant retail setting.
- Opportunity to develop customer service and sales experience.
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Edvox Music School
Singapour
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