Data & AI Product Manager, Data Exploration & Partnerships

About the role

Singapore Tourism Board (STB) uses a data-driven approach to tourism planning and marketing, centred on Stan, a tourism data analytics platform. As Data and AI Product Manager, you will build the data product roadmap for STB and its industry stakeholders, working hands-on to prove products work before they scale. The role sits in the newly established Data Exploration and Partnerships department, reporting to the Head of Department and working with line units, government agencies and industry partners.

Key responsibilities

• Develop and execute the data product roadmap, write requirements specifications, acceptance criteria and test cases, and build mock or POC dashboards and datasets
• Work with the Stan product team to implement data products, support testing and production verification, and lead product launches and go-to-market plans
• Define the AI roadmap, prioritise AI use cases, and lead hands-on AI proof-of-concepts, starting with natural language query for conversational access to datasets
• Design evaluation frameworks, guardrails and test cases for AI features, and collaborate with line units to turn domain needs into AI applications
• Gather requirements through business scenario analysis and user journey mapping, and streamline end-to-end data product processes using digital and automation tools
• Ensure data governance, data quality and compliance for industry-facing data domains, and apply guardrails to AI outputs
• Manage stakeholder relationships across STB, government and industry partners, and explain complex data and AI concepts clearly
• Support data pilots, define KPIs, and use usage patterns and feedback to drive continuous improvement

Required profile

• Formal training in Business, Data Science, Information Systems, Computer Science, Engineering or a related field
• At least 3-5 years of experience in data product management, data engineering or related roles, with a track record of delivering data-driven solutions
• Experience evaluating pilot projects for scalability and productisation potential
• Familiarity with data governance frameworks, data quality management and regulatory compliance
• Proven product management skills: roadmap development, requirements gathering, UX design and go-to-market execution
• Experience in tourism, hospitality or the public sector is advantageous; relevant certifications are welcome

Required skills

• Data analytics, data exploration, transformation and dashboard development, including AWS QuickSight
• SQL and at least one programming language (Python or R)
• Hands-on experience prototyping AI use cases, including prompt design and evaluation of AI outputs
• Ability to design evaluation frameworks for AI outputs, including metrics, test cases and guardrails