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This job expired on 18/08/2026. It no longer accepts applications.
Desktop Engineer – Onsite IT Support (Singapore)
Capgemini · Singapour
Job description
About the role
The Desktop Engineer provides on‑site IT support to end‑users, ensuring smooth operation of their digital workplace. You will be the first point of contact for technical issues and will work closely with specialist teams to resolve more complex problems.
Key responsibilities
- Respond to user enquiries related to everyday computer usage and digital workplace tools.
- Diagnose, troubleshoot, and resolve common hardware and software issues.
- Escalate complex incidents to the appropriate IT specialist team and follow up until resolution.
- Document incidents, solutions, and maintain knowledge‑base articles.
- Assist in the setup and configuration of workstations and peripherals.
Required profile
- Strong customer‑service orientation with the ability to communicate technical information clearly.
- Analytical mindset for diagnosing and resolving issues efficiently.
- Ability to work collaboratively with other IT teams.
Required skills
What we offer
- Opportunity to work in a dynamic IT environment supporting a diverse user base.
- Professional development and exposure to a range of technologies.
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Capgemini
Singapour
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