Desktop Engineer - Roaming / Shifts

About the role

The Desktop Engineer will provide on‑site IT support across multiple sites in Singapore on staggered shifts, including weekends. You will be the first point of contact for end‑users, ensuring their devices and classroom/AV environments run smoothly.

Key responsibilities

• Deliver technical support for laptops, desktops, mobile devices, printers and approved software.
• Provide event and classroom support, including audio‑visual systems in labs and meeting rooms.
• Manage the day‑to‑day operations of teaching facilities, such as loaning portable devices and supplying consumables (e.g., wireless mic batteries).
• Work on a 12‑month contract with staggered shift coverage Monday to Friday and weekends.

Required profile

• Higher NITEC or Diploma in IT / Audio‑Visual related disciplines or equivalent.
• Minimum 2 years of relevant IT support experience.
• Team‑lead experience is a plus for lead roles.
• Strong customer‑service attitude and willingness to roam across sites islandwide (main base in Clementi).

Required skills

• Laptop support
• Desktop support
• Mobile device support
• Printer support
• Audio‑visual system support