Director, Local Shops

About the role

As the leader of the Local Shops vertical you will own the end‑to‑end business across foodpanda, foodora and yemeksepeti in Asia, Europe and Turkey. The role drives partner‑powered quick commerce, bringing leading retailers’ assortments to customers in minutes while shaping strategy, commercial agenda and operational quality.

Key responsibilities

• Define the vertical strategy and roadmap, selecting categories (grocery, health & beauty, DIY, pet, etc.) and establishing KPI frameworks.
• Be accountable for growth and unit economics, steering performance through business reviews and resource prioritisation.
• Develop senior relationships with regional retail partners, shaping joint business plans, commercial terms, assortment and pricing.
• Guide country commercial teams on sales, account and category management, raising execution standards across markets.
• Own operational excellence from store execution to rider hand‑over, delivery performance and customer experience metrics.
• Build playbooks, tooling requirements and best practices to ensure consistent execution across countries.
• Lead and develop a regional team spanning commercial and operations, fostering collaboration and high performance.
• Collaborate cross‑functionally with product, data, logistics, marketing and finance to co‑create scaling solutions.

Required profile

• 10+ years of professional experience, with at least 3–5 years leading a business unit, vertical or P&L in a senior role.
• Proven leadership of both commercial and operational teams, including direct management of managers and key accounts.
• Strong strategic thinking and project leadership, translating frameworks into impactful local execution.
• Experience in B2B account management or joint business planning with large retailers or marketplaces.
• Track record of driving operational performance in retail, e‑commerce, logistics or on‑demand environments.
• Excellent stakeholder management across cultures, levels and functions.
• Highly analytical, data‑driven decision making and fluent English communication.

Required skills

• Experience with CRM tools such as Salesforce.
• Familiarity with data analytics platforms.