Director, MACA Center of Excellence (CoE), Asia

About the role

Intuitive, a global leader in robotic-assisted surgery and minimally invasive care, is looking for a Director for its Market Access & Custom Analytics (MACA) Center of Excellence in Asia. The Director defines and advances the strategic capabilities of MACA in the region, working closely with MACA leaders in Japan, Korea, Taiwan and India, and sets up an operating model, governance framework and capability roadmap. The role balances regional consistency with local market agility and leads the vision and requirements of a MACA analytics platform in partnership with Enterprise IT and Product Development.

Key responsibilities

• Define and execute the long-term vision and strategic roadmap for the Asia MACA Center of Excellence.
• Build scalable organizational capabilities supporting MACA teams in each market.
• Lead the strategy and evolution of the MACA analytics platform and associated capabilities.
• Partner with Enterprise IT, Digital, Product Development and Global Analytics teams.
• Evolve the regional operating model, governance and ways of working.
• Establish standardized MACA methodologies, frameworks, tools and templates, with room for market customization.
• Improve efficiency and scalability of MACA consulting services and share best practices, case studies and reusable analytical methods across markets.
• Act as the main liaison between Asia MACA and other regions, promoting adoption of global tools while representing Asia's perspective.
• Develop performance metrics and dashboards measuring operational effectiveness, capability maturity and business impact.
• Foster continuous improvement, collaboration and knowledge sharing, and partner with Marketing, Commercial, GAVE, Clinical Affairs, IT and other functions.

Required profile

• Bachelor's degree with 12+ years of experience, or an advanced degree (Master's or Doctorate) with 8+ years of experience.
• Experience leading regional or global cross-functional initiatives in complex, matrixed organizations.
• Experience in healthcare consulting, healthcare analytics, marketing and strategy, market access, commercial excellence or related healthcare leadership roles.
• Ability to standardize processes while balancing regional consistency with local flexibility, and to coach and build capability without direct authority.
• Excellent communication, executive presentation, stakeholder management and collaboration skills.
• Proficiency in English; the position can be based in Singapore, Japan, Korea, Taiwan or India, with about 35% expected travel.