Enterprise Sales Engineer

About the role

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption.

Key responsibilities

• Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won.
• Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions.
• Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes.
• Project manage technical evaluations (POVs) end‑to‑end: scope use cases, define success criteria, build a project plan with clear timelines, and hold participants accountable.
• Identify and cultivate technical champions within customer accounts to advocate for Datadog adoption and drive internal consensus.
• Participate actively in product and engineering feedback sessions, serving as the technical voice of the customer.
• Maintain operational excellence by documenting activity, deal progress, and customer interactions in related systems.
• Collaborate cross‑functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers.

Required profile

• 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer‑facing role within an enterprise environment.
• Skilled at navigating multi‑stakeholder environments and adapting communication style to technical, business, and executive audiences.
• Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, and observability.
• Strong communication skills with the ability to explain technical concepts to a range of audiences.
• A consultative approach to problem‑solving and customer engagement.
• Ability to manage multiple opportunities and priorities in a fast‑paced environment.
• Growth mindset by embracing change and AI tools.
• Willingness to travel as needed to support customer engagements.

Required skills

• AWS
• Azure
• GCP
• Kubernetes
• APM
• tracing
• security
• observability

What we offer

• Best‑in‑breed onboarding.
• Generous global benefits.
• Intra‑departmental mentor and buddy program for in‑house networking.
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• Continuous professional development, product training, and career pathing.
• Inclusive company culture with Community Guilds and Inclusion Talks.