Epic Analyst

About the role

Temus, a Temasek-backed consulting firm delivering digital transformation solutions for the private and public sectors, is hiring an Epic Analyst. The role covers the design, configuration, implementation and optimization of the Epic system, with support for end-users and implementation projects.

Key responsibilities

• Design, configure, implement and optimize Epic modules and applications according to organizational requirements.
• Perform system testing, troubleshooting and optimization to ensure optimal performance.
• Develop and maintain documentation for system configurations and updates.
• Support end-users by troubleshooting issues and resolving system problems.
• Support Epic implementation and upgrade projects, including execution.
• Manage system change requests and coordinate with departments so changes integrate smoothly.
• Generate and analyze reports to support decisions and improve efficiency.
• Monitor system performance and usage metrics to identify areas for improvement.
• Ensure processes and systems comply with policies, regulations and data-integrity standards.
• Implement and maintain security protocols to protect patient and organizational data.
• Propose and implement enhancements to improve functionality and user satisfaction.
• Act as a liaison between stakeholders to resolve system concerns.
• Stay current with Epic updates, industry trends and best practices.

Required profile

• Active Epic certification for 2+ years.
• Prior exposure to Epic module implementation or optimization.
• Nice to have: proficiency in SQL, data analysis and reporting tools depending on certification specialty.
• Strong communication and interpersonal skills to work with business users, vendors and team members.