Executive, Onboarding & Data Integrity Services

About the role

We are seeking an Executive to lead our onboarding and data integrity services, ensuring that new client accounts are opened accurately and efficiently. The role works closely with multiple internal teams to maintain high standards of compliance and service quality.

Key responsibilities

• Review and validate the completeness and accuracy of account opening documentation submitted via business units or digital platforms.
• Liaise with internal stakeholders such as branches, account managers, legal, and compliance to resolve onboarding issues.
• Ensure adherence to established turnaround times and service level agreements (SLAs).
• Maintain up‑to‑date knowledge of and comply with all Standard Operating Procedures (SOPs), internal policies, regulatory standards, and audit requirements.
• Proactively report and escalate control lapses, exceptions, or service issues in a timely manner.
• Contribute to ongoing process improvements, system enhancements, and participate in ad‑hoc projects as required.

Required profile

• Degree in Banking & Finance, Business, or a related field.
• 1–3 years of experience in banking operations or client onboarding.
• Good understanding of operational risks, controls, and compliance standards.
• Strong communication and interpersonal skills for effective stakeholder engagement.
• Customer‑oriented mindset with a commitment to service quality and efficiency.
• Excellent time‑management skills with the ability to prioritize and meet tight deadlines.
• Self‑motivated team player capable of working independently under pressure.

Required skills