Executive / Senior Executive / Assistant Manager, Office of Student Life

About the role

The Office of Student Life at NUS is looking for an Executive, Senior Executive or Assistant Manager to support student wellbeing, student life and community building. The role works with the student wellness and student life teams, the University Health Centre and other partners to run programmes and respond to student needs.

Key responsibilities

• Use knowledge of the institute database and follow policies on student wellness, support and college life.
• Advise and support students through active interventions, prioritising risks and communicating issues about student life and wellbeing.
• Help students develop pro-social behaviour and emotional skills through targeted programmes that build resilience, coping skills and positive relationships, in partnership with the student wellness team, the University Health Centre and other agencies.
• Identify and meet the needs of students and their families and refer them to internal and external services.
• Support departmental student wellbeing goals and build positive community relationships.
• Run wellbeing initiatives and programmes, and collect and evaluate data on them.
• Respond to emergencies and student crises, supporting team mobilisation, communication, psychological support, counselling, media handling and follow-up debriefs.
• Support college events and keep social media updated, taking on extra scope within OSL as directed by the Vice Dean (Student Life).

Required profile

• Degree (good honours) or above from a recognised university, with a specialisation in social work, counselling or the social sciences such as psychology or behavioural and human sciences.
• At least 2 years of relevant experience; experience in the education sector, especially student development or student life, is preferred.
• Excellent administrative and organisational skills, accuracy and attention to detail.
• Team player able to negotiate and compromise, and effective communicator with faculty, students, external parties and agents.
• Ability to build relationships with internal and external stakeholders and to work independently and in a team.

Required skills

• Graphic skills for event publicity.
• Computer skills including databases, record management systems, spreadsheets and word processing.