Facility Manager (SEA)

About the role

JLL is hiring a Facility Manager for a distributed retail portfolio across Southeast Asia, acting as the site lead for three premises (two in Singapore and one in Jakarta). The role covers systems administration of a maintenance management system, reporting and facilities support, and is based on-site in Singapore.

Key responsibilities

• Work with the Facility Management team on routine operations: create, manage and verify work orders, clear work order flags, and coordinate with maintenance technicians and third-party providers
• Manage all outsourced service contracts, including inspections and quality management of service delivery
• Ensure compliance with client policies and procedures, the JLL FM Operations Manual, contractual SLAs and KPI targets, and governmental regulations
• Interface with the client's representative and BMO
• Help implement the preventive maintenance programme and manage small projects, including MAC, while liaising with the project team on larger ones
• Carry out periodic FM inspections, capture defects on the Help Desk and ensure they are actioned within service levels
• Monitor site works and goods received quality, liaise with the site engineer or technician and reconcile received works or goods to purchase orders
• Complete incident reports, manage local issue and project trackers, and manage end-user expectations
• Identify cost-saving and value-add opportunities, delegate for the client's FM stakeholder when needed, and comply with JLL minimum audit standards

Required profile

• Degree in Facilities Management, Engineering or a related field
• Minimum 5 years of experience in facilities management
• Preferred: prior experience in a financial institution or a similarly regulated environment