Field Service Engineer - UPW-X

About the role

Veolia's Field Services team supports its customers in the operation, maintenance, repair, logistics, stock inventory and installation of Veolia products. This Field Service Engineer position reports to the Service Manager in Singapore and covers the management, operation and maintenance of UPW / RODI / water treatment plant contracts. It also requires being on call 24/7 for EHS and production emergencies.

Key responsibilities

• Provide technical direction and assistance to customers and act as the Veolia point of contact
• Interpret data and give technical instructions on site, and train customers on operation, maintenance and troubleshooting
• Report to the Technical Sales and Account Managers on program status, failures, trends and climate
• Help schedule maintenance, review malfunctions and recommend improvements
• Manage, operate and maintain UPW / RODI / water treatment plant contracts
• Be available on a 24/7 call basis for EHS and production emergencies
• Initiate and implement modification and retrofit projects (value-added projects)
• Execute customer orders and provide sales support to internal and external parties

Required profile

• Mechanical, electrical, instrument or equivalent engineering degree from an accredited university
• 2-3 years' experience operating and maintaining UPW / water treatment systems (filters, RO, UV, ion exchange, EDI, UF)
• Experience managing a site team of 4-6 people
• Good oral and written communication, leadership and analytical skills

Required skills

• Proficiency with Google Workspace and Microsoft applications
• Experience with SCADA or HMI control systems (added advantage)
• Strong knowledge of water treatment systems