Finance Support Specialist

About the role

As a Finance Support Specialist you will become an expert on Adyen’s finance and treasury platform. You will join an international, merchant‑focused team that operates 24/7 to help our global merchants get the most out of our financial products.

Key responsibilities

• Serve as the first point of contact for merchants and commercial teams on financial‑related issues, handling both reactive and proactive communication.
• Educate and advise merchants’ finance teams on how to maximise value from Adyen’s platform, products and features.
• Collect and analyse merchant pain points and collaborate with Finance Product and Development teams to improve existing products or build new ones.

Required profile

• Minimum 3 years of experience with financial products (issuing, business accounts, capital/business financing) in a banking or fintech environment.
• Strong analytical abilities and comfort with internal accounting systems.
• Commercial acumen and confidence in direct merchant interaction.
• Ability to make quick, informed decisions under pressure and prioritize effectively.
• Excellent written and verbal communication skills in English; additional languages are a plus.
• Proven track record of thriving in ambiguous, uncertain environments.
• Advanced proficiency with MS Excel.