Food & Beverage Service Associate
Raffles Hotels & Resorts · Singapour
Job description
About the role
The Food & Beverage Service Associate will deliver friendly, personalised and efficient service at 1887 by André, a heritage gastronomy restaurant within Raffles Hotel Singapore. The role supports the outlet’s financial targets while ensuring every guest enjoys a memorable dining experience.
Key responsibilities
- Provide high‑quality service in line with hotel Standard Operating Procedures.
- Greet and bid farewell to guests and colleagues courteously.
- Maintain a well‑presented appearance and adhere to grooming standards.
- Demonstrate extensive knowledge of the food & beverage menu, including liquors, cocktails and Mediterranean cuisine.
- Offer menu recommendations, take accurate orders and input them into the Point of Sale system.
- Double‑check orders before sending tickets to the kitchen and verify any allergen requirements.
- Anticipate guest needs, remember preferences and ensure seamless service throughout the dining experience.
- Assist colleagues efficiently and contribute to the outlet’s financial and service targets.
Required profile
- Professional and well‑presented appearance with adherence to grooming standards.
- Strong knowledge of the restaurant’s menu, Mediterranean cuisine and beverage offerings.
- Ability to remember guest preferences and provide personalised service.
- Attention to detail when handling orders and POS entries.
- Proactive attitude to anticipate and fulfil guest needs without prompting.
Required skills
- Knowledge of the hotel’s food & beverage menus.
- Understanding of liquors, cocktails and Mediterranean culinary trends.
- Proficiency with a Point of Sale (POS) system for order entry.
Questions fréquentes
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Published 11 hours ago
Expires 1 month from now
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Raffles Hotels & Resorts
Singapour
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