Food & Beverage Service Associate – Raffles Courtyard

About the role

The Food & Beverage Service Associate will deliver friendly, efficient service at Raffles Courtyard, the alfresco bar and lounge of Raffles Hotel Singapore. You will ensure each guest enjoys a memorable dining experience by following the hotel’s standard operating procedures and maintaining the venue’s high standards of hospitality.

Key responsibilities

• Greet and farewell guests courteously, providing attentive service throughout their visit.
• Take accurate food and beverage orders, input them into the Point of Sales (POS) system, and double‑check tickets before sending them to the kitchen.
• Serve food and drinks promptly, remembering guest preferences to personalize service.
• Maintain clean and well‑stocked side stations, polish silver and glassware, and keep tables and seating areas tidy.
• Verify guest satisfaction at each course, handle billing accurately, and ensure a warm farewell.

Required profile

• Excellent service orientation with a friendly and professional demeanor.
• Strong attention to detail and ability to anticipate guest needs.
• Good memory for guest preferences and menu knowledge.
• Team‑player who assists colleagues efficiently.

Required skills

• Operation of a Point of Sales (POS) system.