Food & Beverage Supervisor

About the role

Chang Entertainment is looking for a Food & Beverage Supervisor to oversee all business operations of a dining establishment. The role covers hiring, training and scheduling of staff, as well as inventory management of food, beverages, supplies and restaurant equipment. It is a full-time position with flexible hours.

Key responsibilities

• Train and coach staff on service techniques, resolve customer complaints and ensure a positive dining experience
• Maintain close communication with and support the Executive Chef
• Analyse and monitor food and supply costs and revenue data daily, weekly and monthly
• Manage the guest dining reservation system
• Greet guests, assist with seating and coordinate food service between kitchen and service staff
• Monitor cash flow and settle outstanding bills
• Review customer surveys and implement improvements to customer service

Required profile

• Relevant experience as an F&B Supervisor or in a related role
• Excellent customer service, communication and leadership skills
• Professional appearance suitable for a fine dining establishment
• Full-time flexible hours

Required skills

• Proficiency in computers, including POS systems, Word and Excel