Housekeeping Attendant

About the role

voco Orchard Singapore is looking for a dynamic and passionate Housekeeping Attendant to clean guest rooms and/or suites in a timely and thorough way, ensuring total guest satisfaction. The attendant rotates between rooms and public areas as needed.

Key responsibilities

• Clean and service assigned rooms or areas to established standards, including making beds, dusting, vacuuming, cleaning and sanitising bathrooms, removing trash, and possibly the kitchen area, fridge, coffee maker, cups, glasses and silverware
• Rotate between rooms and public areas; may include deep cleaning projects and turndown duties
• Monitor and control supplies and amenities, and minimise waste
• Report completed service to the supervisor so rooms can be sold or occupied, and report repairs, unsafe conditions, lost and found items and security incidents to the supervisor
• Respond to guest complaints and special requests and take corrective action
• Follow occupational health and safety rules, property safety, first aid and fire and emergency procedures, and act on hazards
• Communicate with guests, other departments and outside contacts, and assist with other duties as assigned

Required profile

• Completed primary education with some housekeeping experience
• Able to speak, read and write simple English; fluency in another language is an advantage
• Physical stamina for housekeeping duties
• Commitment to rotating shifts, weekends and public holidays
• Great communication skills and the ability to interact positively with guests, employees and third parties

What we offer

• A competitive salary and benefits
• A great room discount
• Superb training