HR Operations Specialist

About the role

We are looking for an HR Operations Specialist to lead the rollout of performance management policies, enablement programmes, and employee engagement initiatives. You will design and operationalise HR processes, partner with People teams to deliver training and communications, and manage the full annual engagement survey cycle.

Key responsibilities

• Create, document and launch performance management policies and processes, including manager toolkits, FAQs, playbooks and implementation resources.
• Collaborate with People teams to design and deliver training initiatives, stakeholder reviews and communication plans for managers and employees.
• Oversee the annual engagement survey from design and administration to response monitoring, analysis and production of leadership‑ready insights.

Required profile

• Bachelor’s degree or diploma in Human Resources, Business, Organizational Development or a related field.
• Minimum of 5 years’ experience in HR, People Operations, Organizational Development, Talent Management or Employee Engagement.
• Proven track record of launching performance management systems and managing annual engagement surveys.
• Experience preparing concise reports, summaries and stakeholder‑ready outputs.

Required skills