IBM AIX Level 3 Support Engineer

About the role

DBS Bank, Singapore's oldest bank, is looking for a skilled and experienced IBM AIX Level 3 Support Engineer to join its IT team. The role suits someone with strong expertise in IBM AIX and related technologies who can troubleshoot and resolve complex hardware and software issues. It covers advanced system administration, performance optimisation, patching with BigFix and collaboration across IT teams.

Key responsibilities

• Provide Level 3 support for IBM AIX operating systems and associated technologies.
• Troubleshoot and resolve complex hardware and software issues on AIX systems.
• Install, configure and maintain AIX servers.
• Manage virtualization technologies such as SR-IOV, Shared Ethernet Adapter (SEA), PowerVM VIOS and HACMP.
• Monitor system performance and adjust settings to improve efficiency and reliability.
• Manage patching on AIX systems using BigFix.
• Collaborate with other IT teams to integrate AIX systems into the wider infrastructure.
• Maintain documentation of AIX systems and configurations.
• Take part in on-call rotation and respond to critical incidents.
• Implement security measures to protect AIX systems.

Required profile

• Proven 6+ years of experience managing complex IBM AIX environments.
• Ability to work independently and collaboratively within a team.
• Excellent problem-solving and analytical skills.
• Certifications such as IBM Certified Specialist - Power Systems or IBM Certified Advanced Technical Expert - Power Systems are highly desirable.

Required skills

• Strong knowledge of IBM AIX and virtualization technologies (SR-IOV, SEA, PowerVM VIOS, HACMP).
• Experience with BigFix patch management for AIX.
• Preferred: incident management and on-call support experience, security best practices for AIX, strong communication and documentation skills.

What we offer

• Competitive base salary.
• A suite of flexible benefits.
• Community initiatives.
• Learning and professional development opportunities.