Industry CTO - Travel, Transportation and Hospitality

About the role

Salesforce is looking for an Industry CTO for its Travel, Transportation and Hospitality vertical. The role shapes Salesforce's industry technology vision across ASEAN and helps customers turn business ambition into measurable outcomes. The person will personally build solutions, demos and prototypes, develop trusted C-level relationships with key customers and champion Salesforce's technology point of view, working across customers, sales, solution engineering, product management and partners.

Key responsibilities

• Develop and promote Salesforce's technology point of view through original perspectives, published content and executive presentations.
• Speak at industry events, forums and executive roundtables, turning insights into reusable industry assets and guidance.
• Build and maintain trusted relationships with C-level leaders at key ASEAN customers, advising on investment, enterprise architecture and transformation.
• Partner with sales and solution engineering on major opportunities, business cases and executive engagement.
• Act as the link to Product Management, translating regional customer needs into prioritized product recommendations and closing the feedback loop with customers.
• Personally build industry solutions, demos and AI prototypes with technical teams to validate feasibility and business value.
• Monitor the competitive landscape and market dynamics to inform positioning and differentiation strategies.

Required profile

• Strong understanding of industry business models, operating processes and regulatory considerations, with experience across diverse ASEAN markets.
• Track record of guiding large-scale industry-themed transformation and of building trusted C-level relationships that influence technology investment decisions.
• Hands-on expertise in at least one area, with a demonstrated passion for AI and a record of building demos and prototypes.
• Experience synthesizing customer needs into product recommendations and collaborating with product management.
• Experience aligning partners and internal teams and mentoring technical talent.
• Understanding of Salesforce's competitors, alternative platforms and architectural trade-offs.
• Even better: Director-level experience or equivalent leadership scope, either in an industry customer organization or as a technology/solutions vendor.

Required skills

• Deep practical knowledge of Salesforce technology, including architecture, data, integration and implementation details.
• Experience designing, configuring and building solutions, demos and prototypes across relevant clouds and industry capabilities.