Infrastructure Lead Project Manager

About the role

NCS, an AI tech services company and subsidiary of the Singtel Group, is hiring an Infrastructure Lead Project Manager in Singapore. You will manage and implement infrastructure-based projects with quality and precision, delivering them within scope, schedule and budget. The role covers project administration, resource scheduling, financial tracking, risk and issue management, and quality assurance, working across teams to deliver technology solutions aligned with organisational goals and customer requirements.

Key responsibilities

• Lead, deliver and maintain infrastructure projects within time, scope and cost parameters, ensuring quality and compliance with standards and methodologies.
• Plan schedules, quality plans, budgets, and communication and risk management plans, and resolve scope, dispute and integration issues.
• Oversee hardware, software and system integration, including migration and testing, and manage project finances with accurate cost and revenue forecasting.
• Track progress, report to senior management and customers, and handle project overruns promptly.
• Mobilise and optimise team resources, lead smooth transitions to operations, and manage service levels to avoid financial penalties and security incidents.
• Manage contracts, subcontractors and vendors, including government-approved vendors and public-sector procurement processes.
• Engage stakeholders, negotiate change control, and build long-term customer relationships.
• Provide leadership, guidance and performance management to project team members, conduct team reviews and promote teamwork and technical communication.
• Collaborate with IT operations, engineers and vendors.

Required profile

• Degree in Information Technology, Computer Science or a related discipline.
• At least seven years of project management experience in IT infrastructure delivery.
• Meets at least three of the following: strong understanding of network and server infrastructure, experience with WAN/LAN, Internet, voice, video and structured cabling, familiarity with cloud platforms (Azure, AWS, Google Cloud), knowledge of virtualisation (VMware, Hyper-V, KVM), and experience in project financial, risk and service transition management.
• Experience managing public-sector projects in Singapore preferred.

Required skills

• Preferred: ITIL frameworks, Microsoft Project or Jira, disaster recovery and business continuity planning, scripting or automation (PowerShell, Python).
• Preferred: knowledge of Singapore's government security and compliance requirements and data protection regulations (e.g. PDPA).