Infrastructure Project Manager

About the role

NCS, an AI tech services company and subsidiary of the Singtel Group, is hiring an Infrastructure Project Manager in Singapore. The role manages and implements infrastructure-based projects to quality, within scope and on time, while ensuring deliverables meet customer requirements. It covers resource scheduling, tracking, risk management and quality assurance.

Key responsibilities

• Lead, deliver and maintain projects within time, scope and cost, and ensure delivery quality
• Plan schedules, quality plans, budgets and communication and risk management plans
• Manage issues arising from scope changes, component integration (hardware, software, testing, migration, data conversion) and project overruns
• Track progress, report to senior management and the customer, and manage resources across teams
• Lead the project team through transition to operations and maintain service levels without financial penalty or security incidents
• Manage contracts and subcontractors, negotiate change controls, and build long-term customer relationships
• Use Microsoft Excel, Power BI and Microsoft 365 tools to analyse project metrics, build dashboards and visual reports, and support forecasting and risk mitigation
• Use Kanban-style tools such as Trello, Microsoft Planner or Project for the Web, and Slack or Microsoft Teams, to track workflows and collaborate
• Manage the project team, plan resource use across project and technical teams, run performance reviews and daily stand-ups or sprint reviews

Required profile

• Degree or higher
• 1-3 years of project management experience
• Professionalism, humility and patience, with the ability to engage stakeholders and build win-win outcomes
• PMP or CITPM certification preferred

Required skills

• Advanced Microsoft Excel (pivot tables, charts)
• Trello, Microsoft Planner or Project for the Web
• Slack or Microsoft Teams
• PowerPoint and Power BI for reporting