IPNO-Ethernet Engineer (FTE, Networks)

About the role

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is supporting its transformation into a next-generation carrier Ethernet network (NGCE). This full-time position involves managing operation issues, carrying out network maintenance and keeping IP network infrastructure records.

Key responsibilities

• Mange operation issues and escalate chronic or technically complex cases to vendors, following up until closure
• Monitor services and network infrastructure faults and take remedial action until closure
• Schedule and carry out network maintenance, including new node and trunk deployments for core network activities
• Run preventive and corrective maintenance, hardware and software upgrades, new service provisioning and network optimization
• Escalate and communicate with stakeholders and liaise with internal parties, providers and partners to resolve faults quickly
• Analyze the impact of scheduled changes, faults and outages and document incidents in the incident ticketing system
• Identify improvements to reduce faults and improve monitoring, deploy best-practice configurations and keep IP network records up to date

Required profile

• Degree or diploma in Electrical, Electronic, Computer Engineering, Computer Science or Information Systems
• Willingness to be available for 24x7 standby support and/or scheduled shift work
• Experience designing, operating and maintaining IP networks for global service providers is an advantage

Required skills

• Internet routing protocols: TCP/IP, OSPF, ISIS, BGP, VLAN, MPLS
• Routers and switches architecture and troubleshooting
• Certifications such as Nokia NRS I/NRS II, Cisco CCNA/CCNP, Juniper JNCIA/JNCIS or Huawei HCNA/HCNP