IT Technician – Corporate IT Support

About the role

We are looking for an IT Technician to provide essential IT support services within a corporate environment. The role involves implementing and supporting new technologies such as ERP and MES applications, and ensuring the reliability of the entire IT infrastructure.

Key responsibilities

• Deliver day‑to‑day IT support to end users across the organisation.
• Implement and support ERP and MES solutions based on business needs.
• Manage and track IT assets, including software and service licences.
• Oversee periodic maintenance of desktop PCs, file and print servers, storage, backup systems, telecommunications and networking equipment.
• Maintain security systems such as door‑access control and CCTV.
• Run backup, disaster‑recovery and recovery‑testing programmes.
• Ensure all procedures and documentation are up‑to‑date and compliant with SOPs.
• Initiate and lead improvement programmes independently.

Required profile

• Team‑player who can collaborate across departments.
• Self‑starter capable of running improvement initiatives without supervision.

Required skills

• Experience with ERP and MES applications.
• IT asset and software licence management.
• Desktop PC, file and print server, storage and backup administration.
• Telecommunications and networking knowledge.
• Door‑access control and CCTV security systems.
• Backup, disaster‑recovery planning and testing.
• Procedure and SOP documentation.